Resource Coordinators
Resource Coordinator - Far North
Delphina Williams
Resource Coordinator - Far North
Email: delphina.williams@customcarenursing.co.nz
Kia Ora, I'm Delphina Williams, I am the third eldest among my 12 siblings. Although my roots stretch from Hokianga, Whatuwhiwhi, and Wanganui, I currently call Auckland home, where I reside with my fiancé.
My life has centered on the importance of family and whanaungatanga, which I loved caring for not only younger siblings and cousins but also our respected kaumatua and kuia. It brings me great fulfilment to be a part of a company that is deeply dedicated to assisting our clients in regaining their independence, and I'm grateful for the supportive team environment around me.
During my leisure time, you'll often find me driving to visit relatives, enjoying quality moments at the beach with loved ones, orchestrating family get-togethers, immersing myself in music, and appreciating Kapa Haka performances.
Resource Coordinator - Northland
Bobbi Williams
Resource Service Coordinator - Northland
Email: bobbi@customcarenursing.co.nz
Hi, I’m Bobbi. I am second generation Resource Coordinator. I started out in the health and disability sector when I was 18 years old, this is where my affinity for the sector grew. I believe this industry is where I belong, it is rewarding knowing I am part of a team that is making a positive difference in the lives of people in need. I count myself lucky to be part of the Custom Care Nursing family, where they really do want to know how your day was.
I am from a small place in central Waikato called Karangahake Gorge, but Auckland is where my husband and I call home. I enjoy travelling, cooking and the company of my family.
Resource Coordinator - Auckland MI
Brenda Jackson
Resource Coordinator - Auckland MI
Email: brenda@customcarenursing.co.nz
I have been in the health and disability sector for over 25 years. My passion and drive has never left me in striving to give people quality of life. I love working for Custom Care Nursing as Auckland’s Resource Coordinator because they provide me with the tools, independence and support to give the best service I can possibly give.
I am very family orientated and love to spend time with my mokopuna. In the warmer weather I love to ride my E Bike. I also love going to Art Galleries with my hubby.
Resource Coordinator - Auckland RTI
Pipianna Lole- Tamatea
Resource Coordinator - Auckland RTI
Email: pipi@customcarenursing.co.nz
Kia Ora and Talofa Lava, I’m Pipianna but known as Pipi. I’m the Resource Coordinator for Auckland.
I am a second generation Coordinator at Custom Care Nursing and am very excited for the change and challenges to come as I’ve always wanted to work in the health care industry.
I love the work that CCN provides as I grew up with my mother and grandmother both in the same field assisting people that are needing the help. I’ve always been the first to help others out and being in this position makes me feel I can continue with this.
I am a descendant of Te Arawa (Rotorua), Ngati Kahungunu (Hawkes Bay) and Western Samoa. I am a mother to a beautiful Baby Girl who is going on 16 months but thinks she’s 2 years old!
In my spare time I love to be around family as I am very family orientated. I also enjoy going on a scenic view drive catching the sunsets or being anywhere near the water.
Loni Kaipo
Resource Service Coordinator - South Auckland, Thames/Coromandel
Email: loni.kaipo@customcarenursing.co.nz
Hi, I am Loni, I am a second-generation Resource Coordinator.
I have grown up around the support working industry from a young age watching my mother grow her career in the industry. I have the pleasure of working around my family within the Custom Care Nursing family.
I love working with Custom Care Nursing as they are family orientated and give amazing support.
Outside of work I love to spend time with my 6 beautiful children and my amazing partner. We enjoy barbeques at the beach and playing around at the park and basketball court.
Cathy Rowley
Resource Coordinator - Waikato
Email: cathy@customcarenursing.co.nz
I joined Custom Care Nursing in 2016 as a Support Worker, in 2019 I became a Resource Coordinator.
I love working for CCN because every day is different. Getting the right SW for the client is important to me and the appreciation that you get from clients makes it all worthwhile.
In my spare time I like to get out with nature and go bush walking or spend time with my grandchildren.
Resource Coordinator - Bay of Plenty
Lisa Wilson
Resource Coordinator - Bay of Plenty
Email: lisa.wilson@customcarenursing.co.nz
Kia Ora, my name is Lisa and I currently reside in the sunny Hawkes Bay.
I have previously worked in the medical industry in medical admin and after a few years working away in other roles I have found myself going full circle and returning, as it was the most rewarding role I have done. Supporting clients to return to independence is something I am very excited about and look forward to working with care workers, nursing team and clients to achieve this.
Getting to know people from all ages, backgrounds and cultures is important to me as everyone has a story and we can all learn from each person we come across in life.
Whanau is very important to me, and I enjoy spending time with them as much as I can, though they are all flying the coop and branching out on their own journeys.
Having 3 large dogs also takes up a lot of my time making sure they have lots of attention to keep them out of trouble.
I love to cook and have a background as a chef and enjoy spending time laughing with friends and family over a meal and a glass of our fabulous HB wine.
Resource Coordinator - Lakes
Nicola Newton
Resource Coordinator - Lakes
Email: nicola@customcarenursing.co.nz
Kia Ora, I'm Nicola, the Resource Coordinator for Lakes. I have a background in Nursing as a community nurse, school nurse and practice nurse. During the peak of the pandemic, I lead a team of Wellbeing Navigators in the Managed Isolation Facilities in Rotorua and a team of administrators/nurses in the Community which was a very intense but rewarding time ensuring the health and wellbeing of our community.
I enjoy administration work, so what better way to keep this side going and work as a Regional Service Coordinator with Custom Care Nursing. My background in nursing will be an advantage in this role and I am excited to engage with both clients and support workers with a positive empathetic approach. I'm looking forward to enabling our support workers to care for our Clients in their own journey of recovery.
Resource Coordinator - Taranaki/Whanganui
Rachel McLaughlin
Resource Coordinator - Taranaki/Whanganui
Email: rachel@customcarenursing.co.nz
Kia Ora, I’m Rachel RC for Taranaki/Whanganui.
I have returned to Custom Care Nursing after spending 4 years in Australia where I was in a similar industry. I have returned to New Zealand and have come back to work at Custom Care Nursing as a Coordinator. I enjoy seeing clients return to their independence and working with them and staff to achieve this. I love the fast-paced environment and working with people from all walks of life, cultures, and backgrounds.
In my spare time I enjoy spending time with my family and 4 grandchildren and enjoy watching them also achieve their goals.
Resource Coordinator - Wellington RTI
Annah Oxley
Resource Coordinator - Wellington RTI
Email: annah.oxley@customcarenursing.co.nz
Hi, my name is Annah. I am the Resource Coordinator for Wellington RTI. Although I now live in Hawkes’ Bay, I lived in Wellington until I was 10.
I’ve always had a passion for Health and helping others, which drove me to complete a Bachelor’s Degree in Human Nutrition and Psychology, and a Matwork Pilates certification.
Working for Custom Care Nursing enables me to help others return to health as they define it and satisfy my need for organization and planning.
When I’m not at work, my daughter keeps me busy.
Resource Coordinator - Wellington MI
Kay Cruise
Resource Coordinator - Wellington MI
Email: kay@customcarenursing.co.nz
Hi I'm Kay, I'm originally from Staffordshire, UK.
I started with Custom Care Nursing in 2019 and became a Resource Coordinator in 2021.
Always have an interest in people's health and wellbeing, I'm a qualified massage therapist, with a foundation in therapeutic and remedial massage, specialized in sports and pregnancy massage, also in Palliative massage.
In my spare time I enjoy spending time with my grandson.
Resource Coordinator - South Island
Helen Jefferies
Resource Coordinator - Upper South Island
Email: helen@customcarenursing.co.nz
My name is Helen Jefferies, I have been in the health sector for 40 plus years.
I joined Custom Care Nursing in 2014 as the only South Island Coordinator, we have grown immensely since.
Trained as a nurse in a hospital setting, then transferred and worked out of a Psychiatric Unit, and assisted people with an Intellectual Disability move into the community, assisting and working beside them to achieve their goals of living in a community setting.
I enjoy working and helping people recover from their injury and ensuring that they get all the help and assistance they require to make a full recovery. I like meeting different people from all walks of life and listening to their stories as they progress through their recovery.
Some of the Clients struggle at the start, trying to maintain their independence, and they are so grateful for the assistance that we can provide to take the some of the burden off them. They welcome the support of their SW when they arrive at their home to assist their recovery.
It is so rewarding to get such positive feedback from Clients as to the wonderful staff that have supported them through difficult times back to independence. They say that they could have done it without their support.
For my down time, I bred and show dogs. I enjoy competing in dog shows with my dogs, and I travel around the county to the dog shows. I have a large section, and I potter in the garden when time and weather permits. The dogs love to assist by removing plants that I have put in. When I am not looking of course.
Resource Coordinator - Christchurch
Natasha Keen
Resource Coordinator - Christchurch
Email: natasha.keen@customcarenursing.co.nz
Hi I'm Natasha.
I am a Resource Coordinator/Service Administrator. I have recently completed a Bachelor of Health Science at University of Canterbury. I majored in Public Health and have a keen interest in community health. I have also worked as a Health Care assistant in a care home which opened up the world of support work.
I joined Custom Care Nursing because of their strong focus on supporting people back to independence, getting to work with clients to get them back to living their fullest life is a great feeling.
In my spare time I enjoy exploring Christchurch with friends, Sunday markets, and a good book.
Resource Coordinator - Lower South Island
Renee Harford
Resource Coordinator - Lower South Island
Email: Renee.Harford@customcarenursing.co.nz
Hi my name is Renee,
I am the Resource Coordinator for the Lower South Island. I am new to the Health Care Sector.
I previously worked in retail and then took time off to raise my 3 beautiful children. I am very excited for my role at Custom Care Nursing. I have such a passion for caring for people and I am really happy I get to do a job that I get to help people get the support that they need while they recover.
In my spare time I love to spend time with my children and socialise with family and friends.
Call today to discuss how we can help you
0508 687 737 / 0508 NURSES